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Rocco Bertels

Citrix Support Engineer

IT Service Management | Belgium

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Are you a Citrix Support Engineer ready to join our new support team, and to impress our client with high-quality Services?

Then it is time for the next step in your career. Join our team, and help shape the Citrix support of tomorrow!

Job description

You will be part of our new team responsible for supporting the new Citrix environment and help drive its progress

You will help to ensure the team delivers value to the end customers in a high performing way.

You help solve performance problems.

All this with a view to provide timely and high-quality operational support services for the entire end user community and other IT support teams.


You have experience in a highly customer-oriented support organization, where customer satisfaction, quality and communication are key.

You have a strong support mindset and problem-solving skills

You constantly strive for improvement and quality: proactivity and continuous improvement are highly valued

You are flexible and can respond quickly to unforeseen circumstances, last-minute adjustments and (sometimes) tight deadlines

You also have a first experience in different Citrix environments (Citrix Virtual APPS, Citrix Virtual Desktops and Citrix Gateway) and Windows Server operating systems (client and server)

You have knowledge of Active Directory, Azure AD and Virtualization products such as VMWare

You communicate fluently (orally and written) in English and preferably Dutch. French is a plus.

We offer you

An interesting challenge in a company that has been nominated one of Belgium's "Best Employers" for many years in a row.

An attractive salary package including a company car, meal allowance, representation allowance, group insurance and 34 holidays.

A company culture characterized by exceptional care for our employees.

Flexible working hours and possibility to work from home depending on your role or project.

Excited about our vacancy?

Send us your CV and motivation letter today and we’ll send you feedback within a week.

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