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Rocco Bertels

Implementation consultant Atlassian

IT Service Management | Belgium

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CTG Belgium is looking for an Implementation Consultant Atlassian with a prime focus on the Atlassian Tool Stack to strengthen our IT Service Management team.

As an Atlassian Platinum partner, CTG delivers innovative services and projects to improve business processes at our clients and drive digital transformation.

Our IT Service Management department provides a broad vision to Enterprise Service Management Solutions, leveraging partnerships with e.g. Atlassian, ServiceNow, Micro Focus and OMNINET.

Ready to be part of a thriving team passionate about Digital Operations?

Job description

You will join our team of Atlassian experts to support customers across various locations in Belgium or even worldwide to accelerate their digital transformation and enable value co-creation.

During our projects, you will go beyond implementing Jira Service Management Solutions, driving process automation.

You will play an important role throughout the whole delivery chain, going from assessing the current situation, reporting on possible improvements in way of working, tailoring the implementation to fit the customers’ needs, and documenting and providing training on the newly implemented solution.


You have excellent knowledge of and experience with the Atlassian Tool Stack (Jira Service Desk, Jira Service Management, Confluence, Crowd, Opsgenie, Jira Align, Bamboo and Bitbucket, amongst others) and at ease exploiting the full range of Atlassian marketplace add-ons to augment the core Atlassian product family features.

You have a broad IT knowledge, a clear vision on infrastructure and applications in general and are aware of the latest technologies.

You have the adaptability to work in rapidly changing environments.

You are familiar with ITIL4 and you are convinced of the need for a value-driven approach during a technical implementation.

Your solid knowledge and experience within service desk environments and associated processes guide you when developing and implementing solutions for our customers.

You master at least one scripting language (Groovy, Python, Bash, ...).

Certification in Atlassian is a plus.

Being familiar with cloud solutions (Azure or other cloud computing services) and DevOps (CI/CD, Docker, Kubernetes …) would be an asset.

You communicate fluently in English and Dutch or French.

We offer you

An interesting challenge in a company that has been nominated as one of Belgium's "Best Employers" for many years in a row.

An attractive salary package including a company car with fuel card (no limit), meal allowance, representation allowance, group insurance (including pension savings) without own contribution and 34 holidays.

A company culture characterized by exceptional care for our employees.

Flexible working hours and possibility to work from home depending on your role or project.

Excited about our vacancy?

Send us your CV and motivation letter today and we’ll send you feedback within a week.

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