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Andrada Mocian

IT Support Specialist

IT Solutions for European Institutions | Belgium


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CTG IT Solutions is currently hiring a IT Support Specialist to strengthen our team within a prestigious European Institution.


Your missions

  • You provide end-user Hardware and software support
  • You take part in Hardware reparation
  • You log, categorize, diagnose, prioritize and resolve incidents
  • You escalate incidents when necessary
  • You ensure good communication throughout the incident resolution lifecycle
  • You handle in/out policy of service requests
  • You intervene onsite at the user location


Your profile

  • You hold a Bachelor degree or an equivalent diploma in IT
  • You speak and write English and French (B2 level, according to CEFR)
  • You have a previous experience in a similar position and are familiar Windows 7/10 and MS Office
  • You are recognized for your excellent communication skills, your customer orientation and your diplomacy.


Our offer

  • A salary package with or without a company car
  • A dedicated training program with personal development plans
  • Regular events with the CTG team : learning lunchs, team buildings, fun events, Xmas, Marathons, ...


If you like multicultural teams and want to join a company with open communication, then apply right now !

Please note that a criminal record will be asked for this position.



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