Andy Roma

Junior IT Service Management Tooling Consultant

IT Service Management | Belgium

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Are you a Young Potential looking to accelerate your career as an ITSM Tooling Specialist?

Then join our specialised ITSM Team in Diegem, a solution-oriented group of highly trained technicians working in both ITIL support environments and DevOps-oriented teams.

Depending on your own ambitions and interests, you will get the chance to further develop your career within CTG together with your personal coach, after first receiving extensive training in the ITSM tooling world: a tailor-made trajectory with a combination of technical and business-related training.

Job description

After the training you can demonstrate your newly acquired knowledge and skills with our customers as a member of our ITSM Tooling Team. You will be able to support these customers at various locations in Belgium to accelerate their Digital Transformation.

As junior ITSM Tooling Consultant you will be involved in the implementation and configuration of Service Management platforms such as ServiceNow and Jira Service Desk/Service Management.

You will help to increase the efficiency of Business and IT processes by creating automated workflows, maintaining the self-service portal for end users and optimising existing processes.


Are you a recently graduated Bachelor or Master in IT, technically and analytically inclined; do you work in a meticulous and structured way? Then you already have the right DNA to be considered for our vacancy.

Do you communicate fluently in English, Dutch and speak a fair bit of French, do you adapt quickly to a new work environment and are you sufficiently flexible in terms of working location? Then you have enough consultancy blood flowing through your veins to quickly get to work on exciting and challenging projects with our clients AND you have all the assets to start our training.

Our next training starts already on 29 November 2021.

We offer you

An interesting challenge in a company that has been nominated one of Belgium's "Best Employers" for many years in a row.

An attractive salary package including a company car, meal allowance, representation allowance, group insurance and 34 holidays.

A company culture characterized by exceptional care for our employees.

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