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Andrada Mocian

Office Automation Expert (IT support expert)

IT Solutions for European Institutions | Belgium

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CTG IT Solutions is currently hiring an Office Automation Expert to strengthen our team within a prestigious European Institution.

Your missions:

  • You ensure the installation and configuration of PC, Mac and mobile devices hardware
  • You Install softwares on workstations
  • You handle application deployment and the update via SCCM
  • You troubleshoot failed installation
  • You manage antivirus protection
  • You install and configure software components in the PC, Mac configuration or mobile devices
  • You participate in defining and documenting configuration of the PC or mobile devices environment
  • You handle the customization image windows (W10 & Office 365, Adobe, Acrobat)
  • You document operational support procedure
  • You draft technical content for knowledge database
  • You provide security administration and monitoring, in adherence to the security rules.
  • You ensure the virtuals servers: installation, finalisation, customisation
  • You perform software asset management and you ensure Licence management

Your profile:

  • You hold at least 3 years' relevant experience
  • You are ITIL V4 Foundation certified (or you will pass the certification in the next 3 months following your start)
  • You speak fluently English AND French
  • You are use to work in Windows environment
  • You have a strong knowledge of AD GPO/Computer and user Management, vApp virtual packaging and Trouble shooting
  • You have good level in scripting (PowerShell)
  • You can work with Share permissions and NTFS permissions
  • You possess very good skills in Office Automation ( MS Windows, Mac OS, MS office, productivity applications), digital workplace and mobile computing

Our offer:

  • An attractive salary package with or without a company car
  • A dedicated training program with personal development plans
  • Hospitalization insurance
  • Regular events with the CTG team : learning lunchs, team buildings, fun events, Xmas, Marathons, ...

If you like multicultural teams and want to join a company with open communication, then apply right now !

Please note that a criminal record will be asked for this position.

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