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Support Manager (Luxembourg or Brussels)

Experienced, Permanent contract, IT Solutions for European Institutions, European Institutions
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CTG IT Solutions is preparing the new DESIS Contract with the European Commission, and we are currently hiring a Support Manager to implement, coordinate and maintain the IS Support

Your missions

  • Your lead the IS Service and coordinate the support teams
  • You are responsible for wiki sites, collaborative sites or social networks
  • You manage user requests and follow-up service quality
  • You manage incidents related to information systems and organize the reporting
  • You create and perform IS and ICT trainings
  • You participate to user, service and project meetings

Your profile

  • You hold a Master degree or an equivalent
  • You are able to speak and write fluently at least English and French
  • You are experienced in end user assistance or support of information systems
  • You are ITIL certified, or have an excellent knowledge of it
  • You are recognized for your strong communication and presentation skills
  • You are used to participate to multi-lingual meetings and projects

Our offer

  • An attractive salary package with or without a company car
  • A dedicated training program with personal development plans
  • Extra-legal advantages (IT material, banks)
  • Regular events with the CTG team : learning lunchs, team buildings, fun events, Xmas, Marathons, ...

If you like multicultural teams and want to join a company with open communication, then apply right now !

Please note that a criminal record will be asked for this position.

Apply now

Amel Kaced

spontaneous application

Haven’t quite found what you are looking for? Then apply spontaneously and leave your details with us. We look forward to hearing from you.

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