0:00 / 0:00

Andrada Mocian

VoIP Specialist (Telephony Support)

IT Solutions for European Institutions | Luxembourg


Apply now



CTG IT Solutions is an IT Services Company dedicated to European Institutions. We are currently hiring a VoIP Specialist (Telephony Support), to join a multicultural team in Luxembourg.


Your Missions

  • The job consists in managing daily operations, autonomously or in collaboration with colleagues to maintain the services to customers, at the best level of quality : Requests fullfitment, Incident Management, Changes implementation.
  • You administrate the entire VoIP infrastructure of the client
  • You handle incidents and provide support for the telephony
  • You process the arrival, departure and change of service workflows linked to staff movements within the client’s premises for the VoIP part
  • You administrate the Cisco telephone platform
  • The UC VOIP Specialist Standard is administrator of the assets in his scope: Installation, Configuration, Support, Troubleshooting, Updates/Upgrades, Backup frequency/Restore Validation, Documentation


Your profile

  • You hold a Master’s degree in IT and minimum 3 years of relevant professional experience or a Bachelor’s degree in IT and minimum 7 years
  • You have a fluent level in English (French is an advantage)
  • You are familiar with ITIL guidelines
  • You already worked with Cisco products (for example: Cisco Unified Call Manager, Cisco Webex Server, Cisco Jabber Guest, Cisco CMS, Cisco ExpressWay, Peter Connect...)
  • You are a team player who likes to work in an international environment
  • You are an excellent communicator
  • Having knowledge in Radware, Videomesh is an asset


Our offer

  • An attractive salary package with or without a company car
  • 5 additional vacation days each year
  • A dedicated training program with personal development plans
  • Extra-legal advantages (IT material, banks, ...)
  • Regular events with the CTG team : learning lunchs, team buildings, fun events, Xmas, Marathons, ...


If you like multicultural teams and want to join a company with open communication, then apply right now !

Please note that a criminal record will be asked for this position.



Apply now

Other relevant openings for you

Spontaneous Application

Haven’t quite found what you are looking for? Then apply spontaneously and leave your details with us. We look forward to hearing from you.


Apply now
Share

Copyright © 2019 by Computer Task Group, Inc. All rights reserved.
Cookie Policy | Sitemap | Privacy & Security