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Isabelle Poujol-Lamain

Internal Helpdesk Position (M/F)

| Luxembourg

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CTG PSF is an IT Services Company dedicated to various client mainly in financial sector.

We are currently hiring for our Luxembourgish offices :

Internal Helpdesk Position (M/F)

Your Missions

  • You will be a part of our Internal IT Team
  • You are the first line user liaison : you receive calls and emails from all the users in Luxembourg.
  • You are in charge of all devices management (install, troubleshooting of laptops, phones, contacts with 3rd parties…)
  • You troubleshoot our internal applications
  • You manage our local servers

Your profile

  • You are able to speak and write fluently at least English and French, to communicate easily with all the users.
  • You are experienced and have already worked in a similar position for 3 years
  • Experience in a windows environment (For example : Windows 7 => Windows 10 / WS2008-2012 / MS Office 2016)
  • Network knowledges : cisco / checkpoint or similar technologies
  • Knowledge in mobile device support (Iphone / Android…)
  • You are a team player who likes to work in an international environment
  • It’s an asset if you are familiar with ticketing tools and ITIL guidelines
  • You’re opened to travel one time / month to Brussels

Our offer

  • An attractive salary package with or without a company car
  • A 13rd month at the end of the year or each month
  • Meal Vouchers or financial compensation
  • A dedicated training program with personal development plans
  • Extra-legal advantages (IT material, banks, ...)
  • Regular events with the CTG team: learning lunchs, Staff meeting, Xmas, Marathons, ...

Would you like to evolve in a structure where professional commitment and career development are key words? Then apply right now !

Within the framework of our PSF certification, please note that an extract of police record will be asked during our process of recruitment.

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