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Isabelle Poujol-Lamain

IT Functional Application Support Analyst (M/W)

Software Testing | Luxembourg

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CTG PSF is an IT Services Company dedicated to various clients mainly in the financial sector.

We are currently hiring IT Functional Application Support Analyst (M/W) for one of our customers.

Within a CTG team of 7 colleagues - attached to a support team – you will act as specialist & share your knowledges regarding the application area.
You are responsible for Application support, Incident & Problem Management.

Your Missions

  • You analyze problems, categorize and resolve application related incidents, ensuring maximum availability and service to customers
  • You perform production interventions, data corrections and ad-hoc queries
  • You define and document workarounds for known issues
  • You initiate process improvements
  • You support UAT - user acceptance tests
  • You ensure release implementation support

Your profile

  • You have 3+ years of experience in a banking or financial sector
  • You have knowledge on Fund administration activity (ie : Fund accounting, Transfer agency etc...)
  • If you have an experience with fund accounting or transfer agency systems : it’s considered as an advantage
  • You have a significant experience with SQL language
  • You have strong analytical, problem-solving skills
  • You are a good communicator, able to speak and write fluently at least English, to communicate easily with users.
  • You are a team player who likes to work in an international environment

Our offer

  • An attractive salary package with or without a company car
  • A 13th month at the end of the year or each month
  • Meal Vouchers or financial compensation
  • A dedicated training program with personal development plans
  • Extra-legal advantages (IT material, banks, ...)
  • Regular events with the CTG team: learning lunches, Staff meeting, Xmas, Marathons,...

Would you like to evolve in a structure where professional commitment and career development are key words? Then apply right now!

Within the framework of our PSF certification, please note that an extract of police record will be asked during our process of recruitment.

In this specific context, we still deal with applications as soon as possible, but interviews will be conducted in remote.

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