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Service Desk Agent

Expérimenté(e), Contrat permanent, IT Solutions for European Institutions, Institutions Européennes
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CTG IT Solutions is preparing the new DESIS Contract with the European Commission, and we are currently hiring a Service Desk Agent to provide first line user support within a multicultural team.

Your missions

  • Your perform user guidance and support regarding the use of information systems and ICT tools
  • You follow-up incidents related to information systems
  • You follow-up user requests and bug reports
  • You contribute to improve the wiki

Your profile

  • You are able to speak and write fluently at least English and French
  • You have a previous experience in a similar position
  • You have good IT support skills such as a good knowledge of MS Office applications
  • You are a team player and a self-starter, who likes to work in multi-lingual environments

Our offer

  • An attractive salary package with or without a company car
  • 5 additional vacation days each year
  • A dedicated training program with personal development plans
  • Extra-legal advantages (IT material, banks)
  • Regular events with the CTG team : learning lunchs, team buildings, fun events, Xmas, Marathons, ...

If you like multicultural teams and want to join a company with open communication, then apply right now !

Please note that a criminal record will be asked for this position.

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Séverine Toussaint

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