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Fanny Alen

Windows Engineer

IT Solutions for European Institutions | Luxembourg


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CTG IT Solutions is currently looking for a Windows Engineer within the European Institutions in Luxembourg.


Your Missions:

  • You take part in the second/third level support for the end user services infrastructure.
  • You assist application developers and all operational teams.
  • You focus on continuous improvement, automation and keeping systems running with optimal effectiveness and efficiency.
  • You manage the resolution of IT incidents and fulfilment of service requests as applicable.
  • You provide assistance for other processes such as release management, change management support etc.
  • You play a key role in troubleshooting incidents (including indicators or precursors) in a timely manner, and coordinate changes between internal infrastructure teams and development teams.
  • You document processes and procedures and keep relevant infrastructure documentation up-to-date.
  • You provide assistance in guiding users in formulating requirements, provide advice on alternative courses of action and conduct feasibility studies.
  • You provide technical leadership for the integration of requirements, design, and technology.
  • You conduct evaluations, testing and integration of new operating systems, drivers and patches.


Your Profile:

  • You can justify at least 3 years' experience as Windows Engineer (or similar function)
  • You have a strong knowledge in MS Exchange, File Server, SCCM, and SCOM
  • If you know MIM (Microsoft Identify Manager) and/or WHFB (Windows Hello For Business), it will be considered as an asset
  • You hold experience in installing configuring, maintaining and troubleshooting Windows based environments;
  • You pay attention to detail; You are flexible and stress resilient
  • You are able to work in a co-operative way;
  • You hold a good knowledge of ITIL processes, ticketing systems and CMDB;
  • You have experience with multiple scripting languages (as a minimum good level of Microsoft Windows PowerShell is required);
  • You possess experience developing and maintaining documentation.


Our Offer:

  • An attractive salary package with or without a company car
  • 5 additional vacation days each year
  • A dedicated training program with personal development plans
  • Extra-legal advantages (IT material, banks)
  • Regular events with the CTG team : learning lunchs, team buildings, fun events, Xmas, Marathons,...


If you like multicultural teams and want to join a company with open communication, then apply right now !

Please note that a criminal record will be asked for this position.



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