Multimedia Consultant

We are seeking a highly skilled and customer-oriented Multimedia Consultant to join our team. In this role, you will provide expert guidance and support to members of the European Parliament on the use of audiovisual equipment. Your responsibilities will include assisting with camera operations, advising on video production techniques, and ensuring the proper handling and functioning of multimedia tools. This position offers a unique opportunity to work in a dynamic environment, supporting high-profile users in creating impactful content.

Key Responsibilities:

User Support and Training:

• Provide hands-on demonstrations and guidance to users on the proper use of cameras and audiovisual equipment.

• Assist members in setting up and operating video equipment for recording and live-streaming purposes.

• Offer tailored advice to enhance video quality and production value.

Equipment Management:

• Ensure that audiovisual equipment is maintained, functional, and available for use.

• Track equipment rentals, returns, and condition to ensure compliance with organizational policies.

• Troubleshoot technical issues related to cameras, lighting, and other multimedia tools.

Documentation and Compliance:

• Create and maintain user guides, FAQs, and instructional materials to support users.

• Document incidents, user feedback, and equipment usage for internal tracking and reporting.

• Ensure compliance with organizational standards and guidelines for audiovisual operations.

Collaboration:

• Work closely with other support staff to coordinate equipment availability and user scheduling.

• Communicate effectively with team members to address technical challenges and share best practices.

Qualifications and Requirements:

Profile:

• Diploma or certification in multimedia, audiovisual technology, or a related field.

• Minimum of 3 years of experience in multimedia support, camera operations, or a similar role.

• Proven ability to assist users with audiovisual equipment and troubleshoot technical issues.

• Proficiency in operating and maintaining cameras, lighting, and other video production equipment.

• Familiarity with basic video editing software and production workflows is a plus.

• Fluency in both French and English is required.

Soft Skills:

• Excellent communication and interpersonal skills, with the ability to provide clear instructions to non-technical users.

• Strong organizational and problem-solving abilities.

• Proactive attitude and capacity to work both independently and collaboratively.

Our Offer:

• An attractive salary package with or without a company car.

• 5 additional vacation days each year.

• A dedicated training program with personal development plans.

• Extra-legal advantages (IT material, banks, etc.).

• Regular events with the CTG team: learning lunches, team buildings, fun events, Christmas celebrations, marathons, and more.