Network/Security Engineer

Key Responsibilities:

• Fulfill service requests related to network operations.
• Provide 2nd level incident response and escalate issues to vendors when necessary.
• Contribute to problem management, including root cause analysis and continuous improvement initiatives.
• Support lifecycle management activities for network services, ensuring efficiency and compliance with best practices.
• Assist in the design and implementation of new services and network solutions.
• Manage configuration changes and ensure documentation is up to date.
• Design and implement network management systems and other operational tools:
• Define architecture and evaluate market solutions.
• Conduct proof of concepts and pre-production testing.
• Implement new solutions for operations, including: 
  • Migrating new systems into production.
  • Defining operational procedures and automating routine tasks.
• Develop and configure custom tools (e.g., web-based dashboards, databases, automation scripts).
• Evaluate quality and efficiency of operations by defining and implementing metrics.
• Regularly monitor and analyze network performance metrics, proposing measures for quality and efficiency improvements.

Required Skills & Experience:

• Proven experience in network operations in a large-scale environment.
• Strong knowledge of incident management, request fulfillment, and problem resolution.
• Hands-on experience with configuration management in enterprise networks.
• Experience working with network management and monitoring tools.
• Familiarity with routing and switching technologies (BGP, OSPF, VLAN, VPNs, MPLS, etc.).
• Good understanding of firewall policies, F5 load balancing, and security best practices (focus on F5 and Palo Alto).
• Experience with automation and scripting (Python, Ansible, Terraform is a plus).
• Understanding of network performance monitoring and troubleshooting methodologies.
• Experience working in multi-vendor environments (F5, Palo Alto, Cisco, Juniper, Fortinet, etc.).
• Strong analytical skills and ability to work on problem resolution and service improvements.

Qualifications & Certifications:

• Bachelor’s or Master’s degree in Computer Science, Networks, Telecommunications, or equivalent.
• A relevant networking certification (e.g., CCNA, CCNP, NSE4, or equivalent) is preferred but not mandatory.
• Fluency in English (C Level) is required.

Preferred Skills (Nice to Have):

• Hands-on experience with network automation tools.
• Knowledge of cloud networking (AWS, Azure, or hybrid-cloud solutions).
• Understanding of container networking (Kubernetes, Docker).
• Experience with network telemetry and monitoring tools.
• Exposure to SDN and network virtualization (NSX, Cisco ACI).